Our Privacy Policy

Privacy is not something that I’m merely entitled to, it’s an absolute prerequisite

Privacy is something to cherish and something we believe strongly in. We have registered our company with the Information Commissioner’s Office (Data Protection Act registration number: ZA250990) and follow good security practices. We will always comply with the relevant Data Protection Act and law in our business.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

    • When you choose to buy a product from our shop, we do not allow the creation of a user account on our system but we do request that you provide us with your name, address, phone number, and email. We only use this data for the purposes of processing and delivering your orders. We do not sell or provide this data to any third parties for profit. The data that you provide is protected with technical, physical, and electronic procedures.
    • When you subscribe to our Newsletter we collect just your mail address and Name. We do not use this address for anything other than our own newsletter and occasional marketing mails. We are not a company who wishes to frequently spam you. That is against our ethics, we hate it as much as you do. At any time you can unsubscribe from our email communications (we hope you enjoy them enough not to though).
    • We do not store credit card details. We have chosen not to handle card payments on our system but to pass you to PayPal or Card Payment Processor Stripe, both are services with high levels of protective security. This reduces the risk to you of buying from us. All these transactions are highly secure and encrypted.
    • We have implemented a commercial SSL certificate on our system so that all browsing of our site is encrypted. This way we hope that all our engagements with you are as private and safe as possible.


A special note about User Comments, Reviews, Feedback, and other submissions
If, at our request, you send certain specific submissions (for example reviews, contest entries, etc) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. We reserve the right to modify our privacy policy at any time, so please come back and review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information then please contact our Privacy Compliance Officer at, or by email:

Gold And Grey UK Ltd
FOA: Privacy Compliance Officer
Design Studio
4 Aziz Court
Parkhill, Larkwhistle Farm Road
West Stratton, Winchester
SO21 3QX
United Kingdom


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.